For any other questions regarding our services, please contact us directly.
Who will guide me with my investments if I’m a beginner?
As part of VHNX’s services, we can assign one of our proficient market representatives to guide you throughout your trading course, whether you’re a beginner or a knowledgeable trader.
How can I start investing with VHNX?
You can start using our services by creating an account with us. From there, you can fund your account and start trading in the market. Click here to create an account.
How much is your lowest deposit?
Our lowest deposit amount is 250 USD.
What is your best account type?
We provide different account types, and each has various trading conditions that would be very beneficial depending on what kind of trading objectives and strategies you are looking for in your investment period. Please see our account types or contact us to find out which suits you best.
Can I change my account type?
Yes, but we have certain conditions in changing account types. Please contact our representatives to assist you if you wish to change your account type.
Can I deposit using bank transfer?
Yes, we accept bank deposits. Please contact our support team if you need assistance.
How can I reset my password?
You can reset your password by going to this page: Forgot Password. You may also click the “Forgot Code” on our sign-in page. Just enter your registered email address and follow the sent instructions.
What if I don’t have a computer? Can I still trade with VHNX?
Yes, you can still trade with us using your mobile device. Click here to download our mobile platform.
How long will my withdrawal request take?
We process all withdrawal requests up to five business days.
Do you accept U.S. clients?
VHNX does not accept clients from the U.S., whether you are residing temporarily or permanently.
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